TOSE SONKE: TERMS OF USE

1. INTRODUCTION

 Thank you for choosing Tose Sonke (provided by Diverse Languages International, LLC, 7808 Turning Creek Court, Potomac MD 20854 (“we, us, our”) to provide you (“you, your, yours, user”) with an online space for learning. Our services include a wide variety of content and courses, from beginner to advanced, designed to facilitate learning of a wide range of subjects which are available on (i) applications available to download on mobile, laptop and/or tablet devices (“Apps”) and at our website (“Website”), or any other device, whether invented or to be invented, by which you can access our content and courses, collectively being our services to you (“Services”).

 In order to access our Services, whether or not you are an existing or former user, you confirm that you have read these Terms of Use (“Terms”). Whenever you use our Services, you acknowledge that you understand and agree to these Terms, and you also agree to our Privacy Policy. We may make changes to our Terms from time to time. We will publish all changes on this page with the date these amendments are made located at the top of the page, so that you know when we last updated the Terms. This also applies to our Privacy Policy. Your continued use of our Services after any amendments constitutes your acceptance of any such amendments. If you do not agree to comply with these Terms, please do not register to use, access or continue to use our Services. We recommend that you print a copy of these Terms for future reference. We may terminate your access to the Services if you breach our Terms in accordance with Section 11.

Unless explicitly stated otherwise, any new features that are added to the current Services, including the release of new tools and resources, shall be subject to these Terms. We may update the Services or require you to update the Services to implement technical adjustments or make improvements, provided that the Services shall always match the description provided in all material respects.

By using our Services, you confirm that (i) you are at least 13 years old; and (ii) your use of the Services will not violate any applicable law or regulation in the province state, territory or country in which you reside.

2. REGISTRATION FOR SERVICES

You must register for an account by: (i) connecting through an available social media account (including, but not limited to Facebook and Google); or (ii) providing a username, a valid email address and any other information we may require from time to time (“Account”). You are responsible for maintaining the confidentiality of your Account details and you are fully responsible for all activities that occur under your Account. Your Account must be used only by you and must not be shared with, or transferred to any other individual. You must immediately notify us via our Contact Us  page of any suspected or actual, unauthorized or fraudulent use of your Account or any other breach of security.

Once you have an Account, you can create an online profile (“Profile”). When creating your Profile, you agree to (i) provide accurate, current and complete information; and (ii) be personally responsible for the information you provide in your Profile. We reserve the right to delete your Profile and suspend or terminate your Account if we, acting reasonably, suspect that any information you provide in your Profile is untrue, inaccurate or does not comply with our Terms.

3. PRIVACY POLICY

We take your privacy very seriously. Any personal information you submit to us when setting up an Account shall be subject to our Privacy and Policy located at our website which are incorporated into these Terms. You understand that through your use of the Services, you consent to the collection and use (to the extent stated in the Privacy Policy) of this information. You further understand, acknowledge and agree that any personal information you provide on your Profile is in the public domain and is provided at your sole liability. We accept no responsibility whatsoever for the use of any personal information you share on your Profile by you or any other individual.

4.COPPA COMPLIANCE

To the extent that the United Kingdom Children’s Online Privacy Protection Act 1998 is deemed to apply to us, this website is not aimed at children and does not seek to collect personal information from children under 13. You may request access and/or rectification of your data or data relating to your children at all times via our Contact Us page.

5. OUR CONTENT

Except for the User Content (defined below) all of the content available through the Services (including the right to sue for passing off, design rights, reports, data, databases, tools, code, photographs, pictures, video, interfaces, web-pages, designs, text, graphics, images, information, software (“Software”), audio and other media files, their selection and arrangement, materials and all other intellectual property rights) are owned by us or are licensed to us by a third party (“Our Content”). Our name and/or logo “Tose Sonke” is a trademark/service mark and may be subject to a trademark application(s) or registration(s) in the United States and/or other international jurisdictions. To the extent that there are trademarks, service marks and/or logos from other organizations on our Website or Apps, they are the trademarks, service marks and logos of those respective organizations. You are granted no general right or commercial license with respect to our trademarks, service marks and logos or of the trademarks, service marks or logos of those other organizations.

6. PROPRIETARY RIGHTS IN SERVICE CONTENT AND ACTIVITY MATERIALS

All content available through the Services, including designs, text, graphics, images, information, software, audio, video and other files, and their selection and arrangement (“Service Content”), are the proprietary property of Tose Sonke or its licensors. No Service Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, other than as expressly permitted in these Terms and Conditions. You may not use any data mining, robots, scraping, or similar data gathering or extraction methods to obtain Service Content. As between you and Tose Sonke, all data, information, and materials generated (“Activity Materials”) from your access and use of the educational activities made available on or through the Services, shall be exclusively owned by Tose Sonke, and you shall not have any right to use such Activity Materials except as expressly authorized by these Terms and Conditions. By using the Services, you hereby assign to Tose Sonke any and all rights, title, and interest, including any intellectual property rights or proprietary rights, in the Activity Materials. All rights of Tose Sonke or its licensors that are not expressly granted in these Terms and Conditions are reserved to Tose Sonke and its licensors.

You may not (and may not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, rent, lease, loan, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. You agree not to access the Apps or the Website by any means other than through the interfaces that are provided by us for use in accessing the Service.

7. THIRD-PARTY CONTENT AND LINKS TO THIRD-PARTY WEB SITES

The Services may contain third-party owned content and links to other websites, including Facebook and Google (“Third Party Websites”). We do not endorse, sponsor, recommend, or otherwise accept responsibility for any Third Party Websites. In addition, Third Party Websites are not under our control and we are not responsible for the content or privacy practices of the Third Party Websites, including, without limitation, links contained on Third Party Websites or any changes or updates to Third Party Websites. We may provide third party content and Third Party Websites to you only as a convenience, and the inclusion of such third party content and Third Party Websites is not an endorsement by us in favor of any third party. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through Third Party Websites. We have no responsibility for the content on Third Party Websites that you may find or access when using our Services. Content available on or through Third Party Websites may be protected by copyright and the intellectual property laws of any country.

8. POSTING INFORMATION AND USER CONTENT

We encourage you to participate in the process of creative learning and sharing in a spirit of joy, generosity and politeness by posting in the public areas of our Website and/or App, on your Profile, and to Facebook. Any information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials which you post, upload or transmit in any way either publicly or privately via the Services (“Post, Posting”) is your user content (“User Content”). You warrant and represent that any User Content you do Post is either yours or you have the necessary permission from the relevant third party to Post the User Content. You are solely responsible for all User Content that you Post and we accept no responsibility at all for any loss or damage of any kind incurred as a result of any User Content that you Post and which is made available via the Services.

By Posting User Content during your use of the Services, you grant to us an irrevocable, perpetual, non-exclusive, royalty free, transferable, worldwide license (together with the right to sub-license) to use, copy, translate, reformat, prepare derivative works from, incorporate into other works, excerpt, to distribute, to publicly display, in whole or in part, the User Content for the provision, delivery and promotion of the Services by us (“User Content License”).

We actively monitor User Content Posted via the Services and we reserve the right to remove any User Content that is Posted and is deemed by us in our reasonable opinion or has been notified to us as being the following (“Inappropriate Content”):

  • Content that is offensive, indecent, objectionable, tasteless, harmful, hateful, threatening, unlawful, defamatory, infringing, abusive, inflammatory, harassing, vulgar, obscene, fraudulent, invasive of privacy, publicity or human or personal rights, or any content that is racially, ethically, sexually, politically or otherwise humanly unacceptable;
  • Content that is a form of solicitation, including but not limited to, spam, junk mail, pyramid scheme, Ponzi scheme or any other form considered an inducement to engage in financial activity;
  • Private information of any third party, including but not limited to contact, financial, or other personal details of persons living or deceased;
  • User Content that you do not have the right to Post or make available in any way under any applicable law or contractual or fiduciary relationships, including but not limited to inside information, proprietary information, confidential information learned or disclosed, as part of employment or business relationships or under non-disclosure agreements;
  • Content that contains software code of any kind without our express consent;
  • Content that would constitute, encourage or provide instructions for a criminal offence, terrorist act or any other illegal or criminal activity;
  • Content that, in our sole and reasonable opinion is objectionable or which restricts or inhibits any other person from using or enjoying the Services;
  • Content that, in our sole and reasonable opinion may expose us, or any of our users, to any harm or liability of any kind; or
  • Content that may disrupt other users’ capacity to remember effectively.

Although we actively monitor and may pre-screen some User Content, Inappropriate Content may not come to, or be brought to our attention immediately. You acknowledge and represent that by using the Services, you may be exposed to Inappropriate Content. We accept no liability in any way for any Inappropriate Content Posted and available via the Services. We reserve the right (but not the obligation) in our sole discretion to refuse, move or delete any User Content we consider Inappropriate Content that is brought to our attention and breaches these Terms.

9.USER CONDUCT

 You are entirely responsible for the User Content that you Post. We do not guarantee the accuracy, or integrity or quality of any User Content posted by other users. You represent and warrant that the User Content which you post and your use of the Services shall not:

  • Breach, violate or infringe in any way upon the intellectual property rights of any third party;
  • Cause harm to minors in any way;
  • Intimidate, stalk, mock, lambast, scare, pervert, or otherwise harass another individual;
  • Be used to intentionally or unintentionally contravene or in any way not comply with regional, national and international law;
  • Be used to forge headers or otherwise manipulate any content transmitted through the Service in order to disguise its origin;
  • Overburden, damage or impair the operation of the App, Website or the Services;
  • Be used as a forwarding service to another website;
  • Harvest or collect email addresses or other personal information from other users for any purpose whatsoever, including but not limited to sending unsolicited emails or messages;
  • Be used to register for more than a small number of Accounts;
  • Be used to register for an Account for anyone other than yourself; or
  • Be used to register for an account for which you falsely state personal information or otherwise misinterpret yourself.

You must not misuse our Services by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Services, the server(s) on which our Services are stored or any server, computer or database connected to our Services. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the United States Computer Fraud and Abuse Act of 1986, as amended, and the United Kingdom Computer Misuse Act 1990, as non-limiting examples. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Services will cease immediately.

You acknowledge and agree that we may preserve User Content and may also disclose User Content if required to do so by law, or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the Terms; (c) respond to claims that any User Content violates the rights of third parties; or (d) protect the rights, property, or personal safety of us, our users and the general public.

10. SUBSCRIPTIONS

 Tose Sonke offers products and services for purchase through the App Store, Google Play, or other external services authorized by Tose Sonke (each, an “External Service,” and any purchases made thereon, an “External Service Purchase”). If you purchase a subscription, it will automatically renew until you cancel, in accordance with the terms disclosed to you at the time of purchase, as further described below. If you cancel your subscription, you will continue to have access to your subscription benefits until the end of your subscription period, at which point it will expire.

Because our Services may be utilized without a subscription, canceling your subscription does not remove your profile from our Services. If you wish to fully terminate your membership, you must terminate your membership as set forth in Section 11.

We frequently offer promotional rates – which can vary based on region, length of subscription, bundle size, past purchases, account activity, and more. We also regularly test new features and payment options. In the event of a price change, we will attempt to notify you in advance of the change by sending an email and/or other communication message to the contact information you have registered for your account. If you do not wish to accept a price change for a renewing subscription, you may cancel your subscription in accordance with the instructions included in that communication and below. If you do not timely cancel your subscription, your subscription will be renewed at the price in effect at the time of the renewal, without any additional action by you, and you authorize us to charge your payment method for these amounts. To the extent permissible by law, we reserve the right, including without prior notice, to limit the available quantity of or discontinue making available any product, feature, service or other offering; to impose conditions on the honoring of any coupon, discount, offer or other promotion; to bar any user from making any transaction; and to refuse to provide any user with any product, service or other offering.

When making a purchase on the Service, you may have the option to pay through an External Service, such as with your Apple ID or Google Play account (“your External Service Account”), and your External Service Account will be charged for the purchase in accordance with the terms disclosed to you at the time of purchase and the general terms applicable to your External Service Account. Some External Services may charge you sales tax, depending on where you live, which may change from time to time.

If your External Service Purchase includes an automatically renewing subscription, your External Service Account will continue to be periodically charged for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, the subscription will automatically continue for the price and time period you agreed to when subscribing. If you received a discounted promotional offer, your price may go up per the terms of that offer following the initial subscription period for any subsequent renewal period.

To cancel a subscription: If you do not want your subscription to renew automatically, or if you want to change or terminate your subscription, you must log in to your External Service Account and follow instructions to manage or cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the App from your device. For example, if you subscribed using your Apple ID, cancellation is handled by Apple, not Tose Sonke. To cancel a purchase made with your Apple ID, go to Settings > iTunes & App Stores > [click on your Apple ID] > View Apple ID > Subscriptions, then find your Tose Sonke subscription and follow the instructions to cancel. You can also request assistance at https://getsupport.apple.com.

Similarly, if you subscribed on Google Play, cancellation is handled by Google. To cancel a purchase made through Google Play, launch the Google Play app on your mobile device and go to Menu > My Apps > Subscriptions, then find your Tose Sonke subscription and follow the instructions to cancel. You can also request assistance at https://play.google.com. If you cancel a subscription, you may continue to use the cancelled service until the end of your then-current subscription term. The subscription will not be renewed when your then-current term expires.

If you initiate a chargeback or otherwise reverse a payment made with your External Service Account, Tose Sonke may terminate your account immediately in its sole discretion, on the basis that you have determined that you do not want a Tose Sonke subscription. In the event that your chargeback or other payment reversal is overturned, please contact us via our Contact Us page. Tose Sonke will retain all funds charged to your External Service Account until you cancel your subscription through your External Service Account.

Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used periods, except if the laws applicable in your jurisdiction provide for refunds.

For subscribers residing in the EU, EEA, UK, and Switzerland:

 In accordance with local law, you are entitled to a full refund during the 14 days after the subscription begins. Please note that this 14-day period commences when the subscription starts.

 For subscribers residing in Germany:

 You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.

For subscribers residing in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, Wisconsin, and Israel:

 Your Right to Cancel – You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed. In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death. In the event that you become disabled (such that you are unable to use our Services) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability by providing the Company notice in the same manner as you request a refund as described below.

11. DELETING YOUR ACCOUNT

 You can delete your account and terminate your use of the Services at any time by locating the ‘delete profile’ option in the settings section of your Profile. Once you have deleted your Account, you will no longer have access to your Profile and we will delete all of the information contained in your Profile. Please be aware that due to technical reasons beyond our control, it might take some time until your personal information disappears completely from search engines (such as Google). We accept no liability for deletion of information or content from your Profile. You acknowledge and accept that certain User Content may remain after the cancellation of your Profile and that the User Content License shall not be revoked or terminated. If you have an active subscription when you delete your Account, you will not receive a refund for any time remaining on your subscription.

12. TERMINATION OF YOUR ACCOUNT BY US

We reserve the right to modify, temporarily suspend or permanently delete your Account and terminate your access to the Services if we have reason to believe that you have breached or acted inconsistently with the Terms. Following termination, your access to the Services will be automatically revoked and we reserve the right to delete your Account, erase all or any information on your Profile and discard any of your User Content. You agree that we shall not be liable to you for any modification or discontinuance of the Services. Due to technical reasons beyond our control, it might take some time until your personal information disappears completely from search engines (such as Google). We accept no liability for deletion of information or content from your Profile. You acknowledge and accept that certain User Content may remain after the termination of your Account and that the User Content License shall not be revoked or terminated. If you have an active subscription when we terminate your Account, you will not receive a refund for any time remaining on your subscription.

13. NO REPRESENTATIONS OR WARRANTIES

We, our officers, employees, contractors, suppliers, affiliates, agents and licensors, do not guarantee that our Services, or any content therein, will always be available, uninterrupted and free from bugs or viruses and you should use your own anti-virus software. You are responsible for configuring your information technology, computer and mobile phone apps and platform to access any of our Services. We may suspend or withdraw or restrict the availability of all or any part of our Services for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal, but this may not be possible.

You understand and agree that the Services are provided “as is” and that you use the Services at your own risk. To the fullest extent permitted by applicable law, we expressly disclaim all warranties of any kind, whether express or implied, including but not limited to any implied warranties of fitness of the Services for a particular purpose. We do not make any representation or warranty of any kind and do not assume any responsibility for any improvement of your language learning or your learning of any other subject by use of our Services, accuracy of Our Content, User Content or any other content available by use of the Services. Access to the Services may be slow, limited or unavailable during periods of peak demand, system upgrades, malfunctions or scheduled or unscheduled maintenance, or for any other reason beyond our reasonable control.

Our Content and User Content available by use of our Services is provided for general information only. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

14. LIMITATION OF LIABILITY

You acknowledge and warrant that we, our officers, employees, contractors, suppliers, affiliates, agents and licensors are not and shall not be liable to you for any damages, including but not limited to loss of profit, inaccurate results, loss or corruption of content or any data, data being inaccurate, the cost of recovering any data or content, inability to access the Services, the cost of substitute services, claims by third parties for any damage to computers, software, modems, telephones or any other property, indirect, incidental, special, consequential or exemplary damages, even where we have been advised of the possibility of such damages. We only provide our site for consumer private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

The maximum aggregate liability of us to you in relation to any paid Services (whether such liability arises in contract, tort (including negligence), breach of statutory duty or otherwise) shall, to the fullest extent permitted by applicable law, not exceed the total amount of the Fees paid by you to us for the Services in the 12 months prior to the initial action giving rise to the liability, which is an aggregate limit that will not increase according to the number of claims brought by you. If no Fees have been paid by you and your use of the Services has been limited to the free Services, you shall not be entitled to any damages of any kind.

If you have a dispute with another User relating to, arising from, or in any way connected with use of the Services, you release us from all claims, demands and damages of any kind or nature arising out of or in any way connected with such dispute.

15. INDEMNITY

You agree to indemnify and hold us, our officers, employees, contractors, suppliers, affiliates, agents and licensors harmless from any losses, damages, cost, expense (including reasonable legal fees) or other liability, arising out of any claim, demand, allegation or proceeding brought by any third party due to, or arising out of your User Content, your use of the Services, your connection to the Services, your breach of the Terms, or your violation of any rights of another person or entity.

16. CALIFORNIA RESIDENTS

 If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.

17. ADDITIONAL TERMS FOR ANDROID USERS IN CHINA

These Terms and Conditions are a contract between you and Diverse Languages International, LLC, a Maryland limited liability company based in the United States. All paid Services are developed and operated from the United States. When you pay for the Services, your payment goes to Diverse Languages International, LLC in the United States. By purchasing or subscribing to paid Services, you agree that you are buying an offshore service based in the United States.

18. GENERAL INFORMATION

These Terms and the relationship between us and you are governed by the federal and state laws of Montgomery County, Maryland, United States, without regard to any conflict of law provisions of any jurisdiction. You agree to submit to the exclusive jurisdiction of the federal and state courts of Montgomery County, Maryland, United States, except that we may seek injunctive relief in any jurisdiction in order to enforce our rights under these Terms.

Under these Terms no person other than us and you shall have any rights in relation to your access and/or use of the Services, provided that our third party licensors may take action against you to enforce any infringement of their intellectual property rights or other rights.

These Terms were originally written in English (US). To the extent that any translated version of these Terms conflicts with the English version, the English version shall prevail.

If we fail to exercise or enforce any rights or provision of the Terms, this shall not constitute a waiver of such rights or provisions. If any provision of the Terms are found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.

You agree that these Terms represent the entire understanding between us and you and these Terms supersede any previous agreements, promises, assurances, warranties, representations and understandings, whether written or oral, between us and you.

Any notices or other communication given by you to us shall be done via our Contact Us page and shall be deemed to have been received at 9.00am on the next business day after the message was sent.

19. QUESTIONS

 Please contact us with any question you might have about these Terms via our Contact Us page using the subject “Questions about Terms.” Please also report any suspected or known violations of these Terms via our Contact Us page using the subject “Violations of Terms.” If you wish to notify us about any suspected copyright infringement of any third party, please send a message via our Contact Us page using the subject “Intellectual Property Notification.”